Bridging HR and Safety Gaps: A Digital Makeover for ServiceMaster Calgary

Written By The Net Effect

ServiceMaster Calgary partnered with The Net Effect to streamline operations and improve workflows by addressing inefficiencies in their tech stack. TNE implemented tailored digital solutions, optimized ERP usage, and broke down data silos between departments. The result was a time savings of 20,000 labor hours annually, improved collaboration, and happier teams ready to focus on strategic initiatives.

Problem

ServiceMaster Calgary faced inefficiencies in workflows and data silos that hindered collaboration and productivity. They needed expert guidance to uncover knowledge gaps, enhance digital processes, and identify the most impactful technology upgrades.

Objectives

  • Discover and address knowledge gaps.

  • Streamline workflows and improve team efficiency.

  • Connect siloed departments and systems.

  • Leverage technology to reduce manual labor and enhance team satisfaction.

Approach

The Net Effect collaborated with ServiceMaster Calgary to conduct a detailed discovery process, identifying pain points and opportunities for improvement. Our advisors focused on purpose-built software solutions, cybersecurity measures, and automation in ERP systems. We also worked to bridge silos between departments, improving communication and collaboration.

Results

  • Significant Time Savings: Optimized workflows saved up to 20,000 labor hours annually, equivalent to 10 full-time employees.

  • Enhanced Collaboration: Implemented BIS safety software to connect HR and safety teams, streamlining onboarding processes and improving engagement.

  • Improved Efficiency: Automated ERP workflows reduced manual interventions and increased operational efficiency.

  • Happier Teams: Freed from repetitive tasks, staff could focus on strategic initiatives, creating a better work environment.

Client Feedback

“The BIS safety software is already loved by our HR and safety folks. It’s building bridges between siloed departments, helping them execute onboarding successfully without manual interventions.” – Scott Lyal, Manager of Accounting and Business Services

Learnings

Scott encourages other contractors and restoration companies to trust the process. “TNE has been through this with over 100 construction companies. They understand the intricacies of HR, IT, and accounting, keeping leadership engaged every step of the way.”

ConTech to the Rescue

Advances in construction technology make user-friendly, affordable tools accessible for all businesses. However, navigating the options can be overwhelming. Enlisting experts like The Net Effect ensures you select and implement the best solutions tailored to your needs.

Ready to adopt new digital technologies? Contact us today!

The Net Effect
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